Last Updated: February 2026

1. Introduction

EVGLOBALT (“Company,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://evglobalt.com) and use our printer setup and technical support services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. Your continued use of our services signifies your acceptance of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address when you request our services or contact us.

• Device Information: Printer model, operating system (Windows, macOS, Linux), device type, and technical specifications to provide appropriate support.

• Service History: Details of technical issues, troubleshooting steps, and solutions provided during support sessions.

• Payment Information: Billing address, payment method, and transaction records (processed securely through third-party payment processors).

• Communication Data: Content of emails, support tickets, chat messages, and phone calls related to our services.

B. Automatically Collected Information

• Usage Data: Pages visited, time spent on website, clicks, referral sources, and navigation patterns.

• Device Data: IP address, browser type, operating system, device ID, and hardware information.

• Cookies and Similar Technologies: We use cookies, web beacons, and pixels to enhance user experience and track website performance.

• Google Ads Data: Conversion data, remarketing information, and advertising performance metrics (as per Google Ads policies).

C. Third-Party Data

• Information from advertising partners and analytics providers.

• Publicly available information to verify business details.

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve printer setup and technical support services.

• Communication: To respond to inquiries, send service updates, and notify you of changes to our policies.

• Billing & Payments: To process transactions and manage billing records.

• Marketing: To send promotional content, newsletters, and advertisements (with your consent where required by law).

• Analytics & Improvement: To analyze website usage, optimize user experience, and enhance our services.

• Google Ads Compliance: To track conversions, measure ad effectiveness, and comply with Google Ads data requirements.

• Security & Fraud Prevention: To detect unauthorized access, prevent fraud, and protect against malicious activities.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties without your consent, except as described below:

A. Service Providers

We share information with trusted vendors who provide:

• Payment processing services

• Cloud hosting and storage

• Email delivery services

• Analytics platforms (Google Analytics and similar tools)

• Advertising and remarketing partners (Google Ads, Facebook Ads, etc.)

• Customer support platforms

B. Legal Requirements

We may disclose information when required by law, court order, or government authority, or when necessary to:

• Comply with legal obligations

• Protect our rights and property

• Prevent fraud or criminal activity

• Protect the safety of individuals

C. Business Transfers

If our company is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

D. Google Ads & Advertising Partners

We share conversion data and audience information with Google and other advertising platforms to measure campaign performance and deliver targeted advertising in compliance with Google Ads policies and applicable privacy laws.

5. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy.

• Service Records: Retained for 3 years for support and warranty purposes.

• Marketing Data: Retained until you unsubscribe or request deletion.

• Financial Records: Retained as required by tax and accounting regulations (typically 7 years).

• Cookies: Typically expire within 1–2 years unless extended by user preferences.

• Analytics Data: Retained according to Google Analytics standards (typically 26 months).

You may request deletion of your personal information at any time, subject to legal and contractual obligations.

6. Security of Your Information

We implement comprehensive security measures to protect your personal information, including:

• SSL/TLS encryption

• Secure password storage

• Regular security audits

• Restricted access to authorized personnel

• Secure payment gateway integration

• Firewalls and intrusion detection systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

A. Access & Portability

You have the right to access and obtain a copy of your personal information.

B. Correction & Deletion

You may request correction of inaccurate information and deletion of your personal data (subject to legal requirements).

C. Opt-Out & Marketing

You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any email.

D. Cookie Management

You can disable cookies in your browser settings.

E. Ads Personalization

You can opt out of personalized advertising through Google Ads settings (https://adssettings.google.com).

To exercise any of these rights, please contact us using the information below.

8. Cookies and Tracking Technologies

Our website uses:

• Essential Cookies – Required for website functionality.

• Performance Cookies – Track website usage (Google Analytics).

• Marketing Cookies – Enable targeted advertising.

• Third-Party Cookies – Placed by advertising networks and analytics partners.

By continuing to use our website, you consent to our use of cookies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

EVGLOBALT
Email: [email protected]

13. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process personal information based on:

• Contract

• Consent

• Legitimate Interest

• Legal Obligation

You may withdraw consent at any time.

14. Google Ads Policies Compliance

We comply with Google Ads policies by:

• Transparently collecting conversion data

• Providing opt-out mechanisms

• Not collecting sensitive personal data via ads

• Maintaining accurate tracking and reporting

• Following Google’s data usage restrictions