Last Updated: February 2026

1. Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a binding legal agreement between EVGLOBALT (“Company,” “we,” “us,” “our”) and you (“User,” “you,” “your”). By accessing and using our website (https://evglobalt.com) and services, you agree to be bound by these Terms. If you do not accept these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified Terms.

2. Description of Services

EVGLOBALT provides technical support services including:

• Printer setup and configuration assistance

• Driver and software installation

• Wireless connectivity troubleshooting

• Hardware and software maintenance guidance

• Remote technical support

• Error resolution and system optimization

Services are provided on an “as-is” basis. We make no warranties regarding the outcomes of our services or that issues will be permanently resolved. Technical support does not include physical repair, replacement of hardware, or warranty claims against manufacturers.

3. Eligibility and Account Requirements

By using our services, you represent and warrant that:

• You are at least 18 years old (or have parental consent if a minor)

• You have the legal capacity to enter into a binding contract

• You are not prohibited by law from using our services

• Any information you provide is accurate and complete

• You own or have authorization to use the device(s) for which you seek support

4. User Responsibilities and Conduct

You agree to:

• Provide accurate contact and device information

• Follow technician instructions during support sessions

• Allow remote access only during authorized sessions

• Maintain backups of important data

• Respect intellectual property rights

• Not reverse-engineer or attempt unauthorized access

• Not use services for illegal or harmful purposes

• Not harass or abuse support staff

• Comply with all applicable laws

Violations may result in suspension or termination of services.

5. Payment Terms

• Service Fees: Pricing is provided before service begins.

• Payment Methods: Payments are processed through secure third-party gateways.

• Billing: Payment is required upon completion unless otherwise agreed.

• Taxes: You are responsible for applicable taxes.

• Refunds: Refund requests must be made within 14 days (see Section 6).

• Late Payment: Overdue accounts may be suspended.

• Card Authorization: By providing payment information, you authorize us to charge your payment method.

6. Refund and Cancellation Policy

If you are not satisfied, you may request a refund within 14 days of service.

• Refund eligibility is evaluated based on service delivery.

• Unsuccessful troubleshooting or user-caused issues are non-refundable.

• Refund requests must be emailed to [email protected].

• Refunds are processed within 10–14 business days.

• Services may be canceled before completion; partial refunds may apply.

• Subscription services (if applicable) may be canceled anytime.

7. Limitation of Liability

To the maximum extent permitted by law:

• Services are provided “as-is.”

• We do not guarantee permanent issue resolution.

• We are not liable for data loss or corruption.

• We are not responsible for hardware damage beyond our control.

• We are not liable for manufacturer or third-party issues.

• We are not liable for indirect or consequential damages.

• Total liability shall not exceed the amount paid for the service or $500, whichever is less.

8. Indemnification

You agree to indemnify and hold harmless EVGLOBALT from any claims, damages, or expenses arising from:

• Your use of our services

• Violation of these Terms

• Violation of third-party rights

• Your negligence or misconduct

9. Remote Access and Security

By requesting remote support:

• You authorize remote access to your device.

• Access is limited to the support session duration.

• Secure connections are used, but remote access carries inherent risks.

• You are responsible for maintaining device security.

• We will not access unrelated files without permission.

10. Intellectual Property Rights

• All website content and trademarks belong to EVGLOBALT or its licensors.

• You are granted a limited, non-transferable license for personal use only.

• You may not reproduce or distribute content without permission.

• References to third-party brands (HP, Canon, Epson, etc.) are for informational purposes only and do not imply affiliation.

11. Third-Party Services and Links

We are not responsible for third-party websites, services, or payment processors. Use of such services is governed by their respective terms and policies.

12. Acceptable Use Policy

You may not use our services to:

• Violate laws or third-party rights

• Harass or harm others

• Commit fraud

• Transmit malware

• Circumvent security

• Collect data without consent

• Interfere with systems or networks

Violations may result in termination and legal action.

13. Disclaimer of Warranties

To the fullest extent permitted by law, services are provided “as-is” and “as available” without warranties of any kind.

We do not warrant that:

• Services will be uninterrupted or error-free

• Defects will be corrected

• Results will meet expectations

• The website will be secure or malware-free

14. Termination

• You may stop using our services at any time.

• We may suspend or terminate access if Terms are violated.

• Obligations under these Terms survive termination.

15. Dispute Resolution and Governing Law

• These Terms are governed by the laws of [Your Jurisdiction].

• Disputes will be resolved in courts located in [Your Jurisdiction].

• We encourage informal dispute resolution before legal action.

16. Waiver and Severability

Failure to enforce any provision does not waive that provision. If any part is invalid, the remaining provisions remain in effect.

17. Advertising and Google Ads Compliance

• We participate in advertising networks including Google Ads.

• Conversion data may be shared in compliance with platform policies.

• Users can manage ad preferences via Google Ads Settings.

• By using our website, you consent to advertising cookies.

18. Feedback and Suggestions

Any feedback provided may be used without restriction or compensation.

19. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and EVGLOBALT.

20. Contact Information

For legal or support inquiries:

EVGLOBALT Legal Department
Email: [email protected]
Support: [email protected]

21. Prohibited Jurisdictions

Our services may not be available in certain regions. Users are responsible for compliance with local laws.

22. Severability

If any portion of these Terms is found unenforceable, the remaining portions remain in full force and effect.